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How does Supanote use my data?

Your privacy is our priority. Here's exactly how Supanote handles your data

Updated over 3 months ago

To Help You Generate Notes

Supanote uses your session input (like voice or audio during a live capture, or uploaded recordings) to generate accurate, high-quality therapy notes. This data is only used to create your notes and is automatically deleted after processing. Supanote does not store or record session audio.


To Improve Your Experience

We use limited, anonymized metadata (e.g., how often a feature is used or the length of notes) to improve the platform and your workflow. This helps us deliver better results and tailor Supanote to the way therapists work.


What Supanote Will Never Do

We will never:

  • Sell your data to third parties

  • Use your session content for marketing

  • Train AI models using your identifiable client data


Your Rights as a User

As a Supanote user, you have full control over your data. You can:

  • View, edit, or delete any note

  • Access or update stored PHI

  • Request data deletion at any time


Subcontractor Compliance

If Supanote works with any third-party vendors, they are contractually bound to follow the same strict privacy and security standards.


We understand that, transparency matters

You can view our full privacy practices and Business Associate Agreement (BAA) anytime in your Supanote dashboard.

If you still have questions? Reach out to us at [email protected].

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