You can cancel, upgrade, or downgrade your Supanote subscription anytime from your dashboard.
Here’s how it works:
Q. How to Cancel Your Subscription?
Click your profile icon (top right)
Select Manage Subscription
In the Subscription tab, click Cancel Subscription under your current plan
Your plan stays active until the end of your billing cycle , you won’t be charged again after that, and you can resubscribe anytime
Q. What happens when I want to upgrade my plan?
If you upgrade your plan:
Changes take effect immediately
New note limit is available right away (e.g., 120 or unlimited notes/month)
You’re charged a prorated amount for the rest of your billing cycle
All saved notes and usage history remain intact
Q. What happens if I downgrade my plan?
Your new plan will take effect at the start of your next billing cycle (monthly or yearly).
You’ll retain access to all previously generated notes- none of your saved work is deleted.
Your note limit will update according to your new plan. For example:
Downgrading from Pro (120 notes/month) to Starter (40 notes/month) means your usage cap will reset to 40 on your next cycle.
If your current usage exceeds the limit of the downgraded plan, you won’t be able to generate new notes until your quota resets or you upgrade again.
Q. Will I Lose My Notes if I upgrade/downgrade?
No. All previously generated notes will remain saved and accessible, even after you downgrade/upgrade your plan.
Still have questions? Reach out to [email protected] or use the in-app chat - we’re happy to help.